Chocolate Delightz
Sweet Dreamz Are Made By Us

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FAQS

Q. How does a chocolate fountain actually work?

A. Pre-melted chocolate is poured into the fountain, the machine is then switched on and the chocolate is lifted by a screw mechanism to the top of the fountain before cascading to the bottom again. Guests then dip food such as strawberries or marshmallows into the flowing chocolate. A heater in the fountain base keeps the chocolate at a deliciously warm temperature, it will never become hot or burn you.

Q. Can I use a fountain outside?

A. Yes we can provide a wind guard that will allow the fountain to function outside

Q. What type of chocolate do you use?

A. We use only top quality belgium chocolate, this has been selected by a panel of tasters. It was voted to be the sweetest and of the best consistency.

Q. Can you provide other types of chocolate?

A. Yes, Any type of chocolate including milk chocolate, white, flavoured or just coloured just ensure you make arrangements with us during booking

Q. Is anything added to the chocolate before it goes in the fountain?

A. Not with our chocolate, some companies may use vegetable oil or cocoa butter, but our chocolate is just the right consistency to ensure you are tasting 100% belgium chocolate

Q. What can you dip in a fountain?

A. Essentially you can dip just about anything that will go on a skewer. However, we have found that what people love most are:

Strawberries

Marshmallows

Melon

Turkish Delight

Pineapple

Fudge

Kiwi Fruit

Shortbread

Profiteroles

Grapes

Q. Who provides the dipping food?A. We do, the dips are regulary topped up and any extras will be left for you when we leave.

Q. What else do I need apart from dipping food?

A. Nothing we provide everything, including skewers, plates, napkins etc

Q: Is the chocolate free from nut trace?
A: We cannot guarantee that the chocolate or foodstuffs are free from nut trace, we will provide signs to state this.

Q: Can I have dips that are not on the menu?

A: Yes, if you have a special dip that you would like we will do our utmost to provide it.

Q. Do I have to wash the fountain?

A. No, we do the cleaning of all our hired fountains

Q: What is the longest period we can rent a fountain for?

A: Our rental period is up to 4 hours.

Q: Do I need to provide anything or do anything?

A: No just provide us with details of the venue, a date and the time and we can liaise with your venue to arrange set up

Q: Will there be anyone present during the hire period?

A: 2 fully uniformed and trained members of staff will assist you to make sure everything runs smoothly

Q: Do you carry liability insurance & a "food hygiene" certificate?

A: We carry a 1 million pound public liability insurance and all are staff hold a food hygiene certificate

Feel free to ring us if there are any other questions that we have not been able to answer





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